Podcast Episode
Rocky Road and Roller Skates: Complexity Theory

About this episode
What happens when the system you're trying to understand keeps changing?
In this episode of The Unknown Knowns, Dr Angela Lewis explores complexity theory and the difference between complicated systems and complex adaptive systems. Using a childhood story about roller skates, a broken arm and a hospital waiting room, she explains how people, organisations, markets and adversaries adapt to one another and change the environments they operate in. Angela also explores feedback loops, emergence, tipping points and the Cynefin framework, including the value of “probe, sense, respond” when prediction is not enough. Complexity does not mean anything can happen; it means the system gets a vote.
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