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Home Technology PodcastsThe Contact Center Gurus

The Contact Center Gurus

The Contact Center Gurus

Active· last episode 24 days ago

Listen on Apple Podcasts

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~37 min episodes

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About The Contact Center Gurus

The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!

Language: English
Type: podcast

Episodes(32)

1
Stop Paying for Agents. Start Paying for Outcomes. | Ft. Siddharth Victor, Movate
26 May46m
2
Stop Buying Chatbots, Start Deploying AI Agents
26 May36m
3
Why the Simplest Contact Center in the Room Keeps Winning
26 May34m
4
AI Readiness vs. AI Deployment: Why Getting the Order Wrong Costs Millions
26 May1h 4m
5
From AI Chaos to Customer Confidence: Building Virtual Agents That Actually Work
26 May47m
6
Modern Knowledge Management: Unlocking Real CX Results
26 May35m
7
Automation and AI in Support: Keeping the Human Touch
26 May31m
8
The Analytics Advantage: Why the Right QA Solution Defines Your CX Success
26 May26m

+24 more — listen on the platforms above

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