Dr. Killeen pulls several lessons from Bob Iger’s The Ride of a Lifetime and applies them directly to dental practice leadership. From the importance of optimism and clear priorities to repairing…
Dr. Killeen shares the story of how Home Depot changed the hardware business by collapsing a complicated, multi-step process into one simple customer experience. He draws a parallel to dentistry,…
The Hawthorne Effect is a simple idea that can make a major difference: you cannot improve what you do not track. Looking back at his (Dr. Killeen's) own goals, he found that the ones he actually…
In this episode, Dr. Killeen uses an endurance racing lesson to explore why trying to change everything at once rarely works. You can start fast with a new system or idea, but if you burn through your…
Dr. Killeen shares two stories that illustrate the difference between simply doing the work and understanding what you are building. Whether it is a cathedral or a dental practice, the bigger vision…
Dr. Killeen explores the idea that being willing to be wrong can be a powerful advantage. Dentists and practice owners are used to being the person with the right answer, but what works in one…
Today, Dr. Killeen explores several patterns commonly found in unhappy people and how those same habits can show up in dental practice owners. From choosing comfort over truth and avoiding situations…
In today's episode, Dr. Killeen runs a thought experiment around, what would happen if you hired a world-class CEO to run your dental practice? What would they change? What risks would they take? As…
Dr. Killeen explores the idea that the value of a company is the sum of the problems it solves. In dentistry, that goes far beyond fixing teeth. Helping an anxious patient feel comfortable, finding an…
Dr. Killeen explores the idea that opportunities expand or shrink in proportion to our enthusiasm. Rather than waiting for an exciting opportunity to appear, he suggests bringing energy and genuine…
